MS Outlook is an amazing application that works flawlessly most of the time. Plus, it has got all the features that we expect from an ideal email client. The errors and issues with this application are quite rare. However, there is one error that is reported by many users every now and then is “Outlook Stopped Working”. This error message can be extremely annoying especially if you use this application to manage your primary email account. In case you are facing problems due to Outlook Stopped working then this post is just for you. Here, we will discuss all the necessary details regarding the process to fix the Outlook Stopped Working problem.
What are the most common reasons behind Outlook stopped working issue?
Before moving on to process to fix the Outlook stopped working error, you should check out the most common reasons due to which this error occurs. Given below are the most common reason why Outlook Stopped Working error.
- There is a problem with your Outlook profile
- The add-ons and plugins you have installed on Outlook might not be compatible.
- Drivers you are using to run Outlook are not compatible with your web browser
- Problems in the Outlook settings
- The version of MS Outlook you are using is outdated
Whatever be the reason there is a chance that you will miss an important email in case your MS Outlook isn’t working problem.
How to fix Outlook Stopped Working Issue?
Given below are the steps by which you can fix MS Outlook that is not working.
1st Step: Create a new profile
- A quick fix to resolve any issues related to the MS Outlook is creating a new profile.
- You may create a new profile and re-add your email account to the new profile.
2nd Step: Disable or remove add-ins
- To fix Outlook, you may run outlook on safe mode as well. Here, are the steps by which you may run Outlook in safe mode.
- First of all, you need to right-click on the start button and choose “Run” from the menu.
- Click on the “Start” button followed by the run.
- Then, type “Outlook/ safe” and press “Enter” in order to start “Outlook”.
- In case the Outlook doesn’t run in safe then it means that there is a problem with add-ins. So, you need to disable them. Here, is what you need to do.
- Run outlook on safe mode and click “File” and then “Options”.
- Next, you have to click on the “Add-ins”.
- Go to the “Manage” list for Add-ins options, such as Outlook Add-ins. Next, click on the “Go” button.
- In case you can’t find the “Outlook” add-ins option in the manage list then choose “Com Add-ins” instead.
- Click on the “Ok” button once you are done with unchecking one of the add-ons.
- Restart the application in normal mode to see if this resolves the problem.
- You may repeat the steps to remove other add-ins one by one to see if this resolves the problem.
3rd Step: Repair Office
- In case you think that the problem is occurring because the Outlook files are damaged or corrupt then you should try a quick repair.
- If the quick repair doesn’t work then you may try the online repair.
4th Step: Uninstall and Reinstall Office
- In order to uninstall the Outlook easily, you should download the office uninstall support tool.
- Once the download and install process gets over, you need to follow the next steps as per your web browser.
- Edge or chrome: In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
- Edge (older) or Internet Explorer: At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
- Firefox: In the pop-up window, select Save File and then from the upper-right browser window, select downloads arrow > SetupProd_OffScrub.exe.
- Choose the version you are looking to uninstall and then choose “Next”.
- Then, you just need to follow the instructions that will appear on your screen.
5th Step: Incompatible device drivers
- In case the problem continues then you should ensure that you are using a compatible driver.
- To update, you must check the steps applicable for various versions of windows as given below.
- Select the Start Windows Start button in Windows 8 and Windows 10 button.
- Select Settings > Update & security > Windows Update.
- Select Check online for updates from Microsoft Update.
- If updates are available they should automatically be installed on your PC.